Refund Policy
Last updated:
1. Geographic and Topic Scope
Geographic scope: This refund policy applies to purchases made by consumers in the European Union and European Economic Area. We operate from Finland and comply with EU consumer rights directives.
Business topic: We sell dietary supplements (including Cardivexor) for general wellness. Our products are supplements, not medicines. This policy covers returns and refunds for such products.
2. Operator
Glixarexchit
Address: Puistokatu 1a, 20100 Turku, Finland
Email: info@glixarexchit.world, contact@glixarexchit.world, support@glixarexchit.world, help@glixarexchit.world
3. Right of Withdrawal (EU Consumers)
Under EU consumer law, you have the right to withdraw from a distance contract within 14 days of receiving the goods, without giving a reason. The withdrawal period ends 14 days after the day you receive the product.
4. How to Withdraw
Notify us of your decision to withdraw by contacting us at the email addresses above. You may use a model withdrawal form or any clear statement. We will confirm receipt and provide instructions for returning the product.
5. Return Conditions
Products must be returned in original, unopened packaging and saleable condition. You are responsible for the cost of return shipping unless the product is defective or we have agreed otherwise.
6. Refund Timeline
We will process refunds without undue delay and in any event within 14 days of receiving the returned goods or proof of return. Refunds will be made using the same payment method you used for the purchase.
7. Exceptions
The right of withdrawal may not apply to sealed goods that have been unsealed after delivery for health or hygiene reasons. For dietary supplements, unopened products may be returned; opened products may be subject to different handling. Contact us for specific cases.
8. Defective Products
If you receive a defective or incorrect product, contact us immediately. We will arrange replacement or refund as appropriate under consumer law.
9. Contact
For refund requests or questions, contact us at the addresses above.