Privacy Policy
Last updated:
1. Geographic and Topic Scope
Geographic scope: Glixarexchit operates from Finland (EU/EEA). Our website and services are intended for users in the European Union and European Economic Area. Delivery availability may vary by country. We comply with EU data protection laws including GDPR.
Business topic: We offer dietary supplements for general wellness. Our products are not medicines and make no claims to diagnose, treat, cure, or prevent disease. This policy applies to data collected in connection with our supplement retail business and related advertising.
2. Data Controller
Glixarexchit
Address: Puistokatu 1a, 20100 Turku, Finland
Email: info@glixarexchit.world, contact@glixarexchit.world, support@glixarexchit.world, help@glixarexchit.world
3. Purposes of Processing
We process your personal data to: process orders, respond to inquiries, send order confirmations, comply with legal obligations, and improve our services with your consent where required.
4. Legal Basis (GDPR)
We process data based on: performance of contract (order fulfillment), legal obligation (tax, accounting), legitimate interests (customer service, fraud prevention), and your consent (marketing, analytics) where applicable.
5. Categories of Data
We may collect: name, email address, phone number (optional), delivery address, order details, and communication history.
6. Data Retention
Order data: up to 7 years for legal and accounting requirements. Marketing data: until consent withdrawal. Support communications: up to 3 years. Cookie data: as specified in our Cookie Policy.
7. Your Rights
Under GDPR you have the right to: access your data, rectify inaccuracies, erase data (right to be forgotten), restrict processing, data portability, object to processing, withdraw consent, and lodge a complaint with a supervisory authority (Finnish Data Protection Ombudsman: tietosuoja.fi).
8. Data Security
We implement technical and organizational measures including encryption (HTTPS), access controls, and secure storage to protect your data from unauthorized access, loss, or alteration.
9. Data Transfers
Data is stored within the EU/EEA. Any transfer outside these areas will follow appropriate safeguards (e.g., Standard Contractual Clauses) as required by law.
10. Contact
For data protection requests, contact us at the addresses above.